problem solving

It may be difficult for someone from the Baby Boomer generation to understand the resistance from a Millennial when asked to work in an office setting from 8 a.m. to the wee hours of the night to meet a deadline. Or, it may be awkward for a Millennial to receive a phone call from a client or coworker, in favor of a text or email. Three generations dominated the U.S. labor force in 2017—Millennials, Gen...

In the Mix: Baby Boomers, Gen X, Millennials, Gen Z … and Robots and AI

Most of us juggle multiple projects or manage many people in a day’s work. As a result, some projects fall by the wayside to make more room to complete others. Priorities may be based on deadlines or impact. Eventually, though, older must-do projects move back to the forefront. How, though, do you muster the enthusiasm, energy and effort to awaken dormant ideas and turn cold notes into hot copy or imagery? I should politely nod...

8 Tips to Warm Up a Cold Project

The other month I went with a friend to see a movie about a father dealing with his drug-addicted son. Knowing this should have prepared me for a depressing storyline, and yet, toward the end of the film, I was fighting back tears. To keep from crying, I told myself to think of something to make me happy. It was a big fail. Every person or pet I conjured made me want to weep more....

Getting through ‘Family Holidays’

The woman pulled up to the tree removal team in a silver Durango, demanding to know what they were doing tearing down aspens that bordered two properties. “This is my house!” she shouted. Only it wasn’t her house; it was mine. She’d been the victim of an online scam using a fake Craigslist rental listing as bait. If you ever use free online forums, especially Craigslist, to find a place to live, you likely will...

Protecting Your Content from Cybercriminals

My friend Carol works as part of a sales team of four … well, now three, since her coworker, Jack, was recently fired. Carol tells me Jack was, on average, moderately successful in his role. Some months, Jack pulled in skyrocketing revenue, giving management hope of greatness in his abilities. But in other months his numbers were flat. Mostly I heard “here’s another Jack story for you” from a very miffed (and sometimes amused) Carol...

Go Big or Go Home — The Smart Way to Make Bold Moves

July Recommendations for What to Listen to Need a calming distraction from daily annoyances? Science reveals that listening to music can benefit our physical and mental health. Beyond the fact that structures within music can help to communicate happiness or sadness, a tune’s lyrics can further influence a listener’s emotional state … and offer some really good advice about life and business. Here are my picks for lyrics that encourage a different future action. #1 ...

Sage Advice in (Almost) Five Songs

Cabin fever finally broke here in the Pacific Northwest with a string of gorgeous spring days and the Great Outdoors beckoning. In addition to hiking through national forests and along the rim of a dormant volcano this weekend, I spent more than a few hours doing yard work and catching up on podcasts. One from Planet Money stood out and, thus, leads my recommendations for what to read, watch and listen to this month. [listen]...

On Comics, Comprehension Skills and Your Neighborhood Cartel

The days when working remotely were technologically challenging are long gone. Whether you consider it a disruption or an advancement, the new order is enabling collaboration between remote teams facilitated through a multitude of innovations in mobile technology, online networks and project management tools—resulting in redefined workplaces.  A report by The Economist Intelligence Unit, that focused on how CIOs can contribute to business performance, concluded that the most effective way to support productivity through mobile...

How Remote Teams Can Stay Productive and Creative

I’m a fan of the sci-fi anthology Black Mirror on Netflix—a show sometimes described as a modern Twilight Zone rife with biting social commentary. In one season opener, social media standings have replaced credit scores and as a result, everyone is overly polite in public. Spoiler alert: In the end, through witnessing one woman’s swift fall, we discover that one of the few places where people with pent-up anger are openly honest is jail. I’ve seen that same imprisonment by politeness at...

Let’s Agree to Disagree

February 2018

At the Core

READ What’s Your Value(s) Story? A few months back, I wrote about how it is imperative to consistently weave a company’s core values into a narrative through blog posts, online communities, articles, e-newsletters, e-books and more. A company’s core values are what shapes the essence of its identity and inspires its customers, prospects, employees and strategic partners to align themselves with a brand and, in turn, take positive action. Never has there been more scrutiny...

At the Core